HOW TO PLACE AN ORDER ON INVENT ELECTRONICS
There are a number of ways to order from Invent Electronics. You can place your order directly via our website, www.inventelectronics.com.You can also order by sending an email to email@example.com and we will call you to initiate a purchase.
HOW TO KNOW IF YOUR ORDER WAS RECEIVED
(In case you ordered from the Invent Electronics Website)
Once you select the “Place Order” button on the Order Summary Page during the “Shopping Cart” checkout process, you will be redirected to a confirmation page. This page will list an order confirmation number.
You will also receive an e-mail confirmation from firstname.lastname@example.org within 5 minutes of placing your order.
WHAT TO DO IN CASE YOU PLACE A DUPLICATE ORDER
Our systems will notify duplicate orders and we will call you to confirm.
HOW TO CHECK YOUR ORDER STATUS
You can view all the orders you have made on our website. Go to Ordering >> View Order and log into your account to view all your orders.
You can also track your orders by going to Ordering >> Track Your Order. Enter your order number which you received via email after your order and your billing email and click on Track to find out the status of your order.
We typically cancel orders if we haven’t received payment within3 days of placing your order. If that is not the case, please contact us or raise a support ticket.
CHANGING OR COMBINING ORDERS
You can change or combine orders if your order status still shows “On hold”
PROBLEMS WITH YOUR SHOPPING CART
First, check that cookies are enabled and that cookies from inventelectronics.com are not being blocked. If those settings seem okay, try clearing your browser’s cookies and cache, then close and re-open your browser and try again. If all else fails, try closing all open programs and restarting your computer, or ordering from another computer.
MISSING ITEMS FROM PACKAGE
First, check that you’ve received all the packages associated with your order. Then empty each package you received; sometimes small parts get caught in crevices or in packing material. If you still can’t find your item, contact our support team or raise a ticket.